According to our Passenger and luggage transportation rules passenger is allowed to take on board a coach a maximum of two pieces of luggage.
On board a coach passenger is allowed to take one piece of hand luggage which does not exceed size of 45 × 35 × 20 cm (length – width – height) and weighs no more than 5 kg.

In the luggage compartment, a passenger is allowed to take one piece of luggage weighing no more than 23 kg which does not exceed the size of 70 × 30 × 55 cm (length – width – height).

Passenger is allowed to take more than one permitted piece of luggage if there is enough space available in the luggage compartment and the coach crew agrees to accommodate it. Acceptance of a larger amount of luggage is decided by the driver on the spot, depending on the situation.

These restrictions apply to one passenger. If more than one passenger is traveling or a passenger has more tickets, it is allowed to take proportionally more luggage - two passengers can take a total of 4 units, two of which have to fit the requirements of cabin luggage and the other two must fit the requirements for luggage that is going to be placed in the luggage compartment.

On an international trip, the bus driver marks each passenger’s luggage with a number of which the other half is given to the passenger. Luggage is issued only on the basis of a number.

Luggage is not marked on the Estonian domestic route, but every passenger is advised to do it individually in order to minimize the possibility of accidentally mixing of luggages.

Lux Express recommends that every passenger recognizably equip their luggage and add their contact information to the luggage. The company also recommends that the passenger uses personal luggage protection measures (such as a suitcase lock) and also luggage insurance.

For the safety of passengers, it is prohibited to transport radioactive, explosive, poisonous, narcotic, corrosive, flammable, and strong-smelling substances in Lux Express buses; substances and objects without correct packaging, as well as substances and objects that stain or damage the bus.

The carrier is not responsible for the passenger's luggage carried in the luggage compartment of the bus, if the damage was not caused by the carrier's fault, i.e. the damage is caused by the passenger's fault, due to the characteristics of the passenger's luggage and/or another passenger or the contents of the luggage packed by another passenger.

How can we help you?

Various

How to get to Riga Airport with Lux Express?

How to purchase tickets for preschool Children on Latvian Domestic Routes?

Luggage requirements in Lux Express busses

How to travel with child safety car seat?

Valid travel documents

What to do in case of trip cancellation?

Is it possible to rent a Lux Express bus?

Other

Contact Customer Support